Put in 2 claims for the same condition for my dog was expecting £100 excess ,but no it was double was told because it fell when my policy was renewed (7days) what a load of rubbish when the renewal is due will DEFINITELY go somewhere else

We have been with Tesco for 5 months when our cat decided to eat some poisonous plants and needed an emergency vet stay. Claiming on our insurance could not have been easier which helped so much during a very stressful time. Highly recommend and will be...

Excelled in there prompt service and payment. I would recommend to any person looking for pet insurance.

BEWARE - if you expect your pet insurance to cover you at the most stressful of times when your beloved dog is very poorly and may not make it. PET PROTECT MUST BE AVOIDED
they bury exclusions in the small print on page 15 after on page 12, war and...

I first insured my rescue dog with lifetime pet cover in 2017, after I had problems with another insurance company hiding behind tiny small print to avoid paying a claim. Lifetime are clear and concise with their exclusions and the staff are very kind and...

Twice in 14 years made a claim not rejected on the grounds of the condition been ongoing for over 12 months and then put exclusions on the policy. The last time they claim a fit that the vet said was due to iron deficiency was a continued treatment for a...

My dog developed bloat a d had to be rushed to the vet during full lockdown.
My vet was fantastic and so was Pet Protect. Even with the offices closed and people working from home, they dealt with my claim extremely fast.
They made a very scary time when...

My dog had to have emergency surgery this was done n failed within a week needed to have another vet carry out new procedure as one who did it could not accommodate did not know whst to do contacted Tesco this all during a pandemic and was sorted within...

Awful. Unfortunately we had to have our cat put to sleep after she contracted Feline Leukaemia Virus, despite being fully vaccinated. Our vet completed and returned the claim form over a month ago and still no contact, when we have attempted to contact...

Can't describe in words how nice and helpful Tesco pet specially during this lock down time. My claim was sent on the 12th June and has been dealt with today 18th June and will be in bank in 3-5 working days. Amazing customer service couldn't be more...