With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Lynne
Posted: 25/08/2021
1

Disappointed - no problem until we had a claim - pet insurance went through the roof - want £85 /month -feel trapped as we took out a life cover so no other insurance will cover her condition now. Basically my cat has a brain tumour and is on borrowed...

Breed

British Shorthair

Species:
Cat
By:
Julie Koretz
Posted: 02/06/2021

Recommended
by reviewer

5

My cat had a number of claims and later had ongoing health issues. Sainsbury’s paid out without any quibble. The process was relatively easy, although it did change and it took investigation to find out what I needed to do.

Breed

British Shorthair

Species:
Cat
By:
Simon Fellerman
Posted: 22/03/2021
1

Never claimed in 10 years of having 3 pets covered. 
First claim for dental treatment refused on the basis that the vet records say tartar seen 3 years ago. We were never informed. Nothing on the records at the 2019 or 2020 check ups. 
I expected better...

Breed

British Shorthair

Species:
Cat
Insurer: Pet Protect
By:
Ray Duffy
Posted: 13/10/2020

Recommended
by reviewer

4

Been with Pet Protect for 12 years with our two cats. Claims process usually dealt with direct with vets, but communication along the way is good. Lost one of our babies to lymphoma and all claims were paid out with no questions. Just taken out a policy...

Breed

British Shorthair

Species:
Cat
By:
Kerenza Jinks
Posted: 20/04/2020

Recommended
by reviewer

5

I have recommended Agria to several people.
We've claimed for all four of our cats, and the process has been swift and effortles

Breed

British Shorthair

Species:
Cat
By:
Hannah Mason
Posted: 25/10/2019

Recommended
by reviewer

5

I've had my British Shorthair kitten since February and Agria have been fantastic in resolving claims efficiently and quickly. I feel very reassured knowing that I have a great provider, as my pets health is very important to me.

Breed

British Shorthair

Species:
Cat