New policy for me but all went very smoothly and emails received within minutes.

I have been paying my policy for a few years and sadly 2 months back my beloved Benji (Bengal cat) got sick. They responded to my claim quickly but I have been left with a bill (mine was bigger than theirs when including the excess I already paid) that I...

I'm insuring two quite elderly pedigree cats; they've always been insured but the renewal notice from another company this year was just ridiculous - three times what it costs me to insure my car!! I did a lot of internet trawling and this has been the...

I have been with Petplan for ten years (with my two older cats), as well as a further 9 years for the previous generation of cats. I had thought that I was on a plan for life cover for the two older ones). Turns out that I wasn't. OK, my fault. I am even...

Have now claimed twice. 1st time was around £900 for a mystery virus.
2nd time much smaller £60 (after excess paid - every little helps!) for infected fight-bite wound.
Simple and straightforward to claim both times and very quick