I have been with ManyPets for several years now. If you have insurance with them, you get access to an app where you can consult a trained vet for free over video link. It's such a valuable service. I have used the app to talk to vets if I am a little bit concerned about my dog and aren't sure if I should make an appointment with my own vet. I have also had an emergency organised by them when my dog was on a waiting list for a scan and became worse while she was waiting for it. She was seen within twenty-four hours after the app consultation. The claim I put in was paid out promptly, and communication from ManyPets is always clear and friendly. Highly recommended.