My dog was diagnosed with a muscular skeletal condition when he was 3 years old and from that point he has been on daily medication and will be for the rest of his life.
I make a claim for this ongoing treatment 2-3times a year - I do it online (takes less than 5mins) and although they have always been quick at reimbursing me, the last two times I have had the money in my bank account on the SAME DAY that I have submitted the claim. Outstanding service - would recommend to everyone.