These guys are an example in how to run an insurance company. No quibble, no questions, just facts not conjecture or questioning your claim. They think of pets and owners before profits. Never had any issues and fast settlement. Saved me thousands of pounds literally in bills from vets and hospitals. They are efficient and I was surprised how easily they paid out without any fuss. Far cry from the usual experience with insurance especially when you are upset or traumatised with a sick pet. Can’t recommend them more highly.