I was on the phone about an hour today including wait time. And I was so happy to get through to you.

You sorted my issues out with great care. Nothing was too much trouble. Even though I had question after question to make sure my cover was correct.

You were patient. Ran through each options fully and helped me make an informed choice still insuring cover was right for me and my pet.

I really appreciate the time spent to help me today. It’s really helped me and I would defiantly recommend you for a reward for customer service. Thank you

Top notch customer service.

Claims however can take months to pay out which is annoying. But the staff are always really nice.