I've been with Many Pets since my oldest dog was a pup (she's now 7) and I cannot fault them at all! They're consistently helpful at finding you the right policy, customer service is faultless and when I have had to claim, It's been the easiest, most stress-free experience! They may not be the cheapest at first look but once you get into the details of what Many Pets offer vs what others offer, there really is no question that, for the price, the policies and service Many Pets offer is far superior to other insurers. I do my research on other pet insurance at each renewal and Many Pets always come up trumps! Unless my premiums quadruple, I won't be switching (even then I'd still be thinking long & hard and if I left, it would probably be because I wouldn't have any insurance at all)