Hello Lynda Spires

Thank you for taking the time to leave us a review. We are sorry to hear of your concerns regarding your renewal. We understand that price increases can be frustrating, and we would be happy to run through any options available to you. Please could you give us a call on 03330 308 375, quoting your policy number, so that we can arrange this for you?

Kind regards
Stella
Customer Service Team

Hello Linda Spires

Thank you for taking the time to leave us your review. We are sorry to learn of your recent claims experience, and any inconvenience caused. We aim to assess our claims within 2-3 weeks, however sometimes we do experience delays in receiving additional information. Please be assured that we are working as quickly as possible to get your claim assessed, and we will be in touch with you once this has been dealt with.

If we can assist you further in the meantime, please do not hesitate to contact us further on 03330 308 375 and quote your policy number.

Kind regards
Stella
Customer Service Team