Heavy fee’s if something goes wrong

3

We were paying a fair price for our fully comp pet insurance. Unfortunately my dog had to have cruciate ligament surgery. I have to say the insurance company were very good at the time although the excess was still a considerable bill but she was covered so we were happy. However since then they have put the monthly cost up and up each year and we are now paying over £90 a month for a 7 year old dog. Also trapped because other insurance companies won’t cover her if her leg goes wrong again.

Breed

Labrador Retriever

Species:
Dog

Leave a comment

Posted: 30/11/2021
By:  

Hello Helen

Thank you for taking the time to leave us a review. We are sorry to hear of your concerns regarding your renewal. We understand that price increases can be frustrating, and we would be happy to run through any options available to you. Please could you give us a call on 03330 308 375, quoting your policy number, so that we can arrange this for you?

Kind regards
Stella
Customer Service Team