We insured our dog with AFI for the entire 16.5 years we had her. We put in a few claims over the years and these were efficiently and sensibly handled. The team there were always friendly and an absolute pleasure to deal with. We chose AFI because of their ethical credentials and charitable donations to help animals less fortunate than our precious girl. If it cost a little extra to be part of that, we felt privileged to be able to do it. The free access to the 5 star rated Joii platform is worth having too. Frankly, we’ll choose AFI every time over and above the standard insurance corporate.