Terrible.. do not take our pet insurance!!!


Awful. Website states 10 days fir claim to be assessed.. it took 60…

Declined came due a technical policy wording.. I contacted admiral prior to carrying on treatment that I the condition was covered and she said yes.. when claim actually went in got declined!

Manager call backs take a week!!

Customer service was awful.. very defensive of their company. And didn’t see a problem in 6 times the amount of assessment time that it took. (Service advisor stated 10 days is just a guide)

One you complain it take 3 days for the complain to be received by the complaints department..


Cavalier King Charles Spaniel


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