This company is the worst insurance company I have ever dealt with in over 30 years. They gave me incorrect information, admitted it and still said they were not financially responsible for the loss of my animal, nor any rewards or posters. In the search for her they were positively obtuse. They also continued to take money for the missing animal for months after her known disappearance. Loosing a much loved animal was awful, but then having to fight your insurance company and be told they are not liable or responsible for that loss, despite having paid out in good faith for years was incredibly distressing. Unfortunately due to an unrelated accident I take them to the ombudsman but will still try.
If you care about your animals please do NOT use this company.
Burmese
Leave a comment