Very disappointing overall service

1

Waited for nearly a month for my claim to be settled because of an apparent issue and still no sign of a settlement as I write this.

Breed

Poodle (toy)

Species:
Dog

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Posted: 12/10/2020
By: Sophie at Vetsure

We would like to apologise to you again about the technical glitch with your recent claim. It’s not our usual high standard of service that we pride ourselves on when it comes to the settlement of claims. I believe my colleague spoke to you about this and the matter now to be resolved. If you do require any further assistance please feel free to give us a call on 0800 050 2022, and we will be more than happy to help.