Border Collie puppies are absolute mad things which is why insurance for them is essential. No one wants for their pet to have an accident or a health issue and I hope my pet never does, but I have peace of mind knowing that I will be catered for should such an accident or sudden illness happen. I have never claimed but given the level of customer service I have already had I am pleased to say that I would be entirely confident of dealing with this company should I have to claim, and especially given how polite and caring their staff have been in the past.