Very disappointed

1

Was recommended Agria for cocker spaniels and unfortunately we have been left so disappointed. Teddy one of our two puppies,both brothers has been receiving treatment for a skin allergy over the last six months . We have just received notification from Agria that they will not cover his treatment because the first treatment was within the first fourteen days of cover. Puppies don’t decide when to get a rash! So now despite being recommended we will have to pay for his treatment. Won’t be recommending to anyone.

Breed

Cocker Spaniel

Species:
Dog

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Posted: 30/12/2019
By:  

Hello Christine Stronach

Thank you for taking the time to leave us a review. Agria takes all feedback about its products and services very seriously and we would appreciate the opportunity to speak to you regarding your review. Please give us a call on 03330 308 375 at your convenience so that we can take a look at this for you.

Kind regards
Laura
Customer Service Team

Posted: 23/08/2020
By: Shelley

I am having the same problem, did you switch to a different provider and can I ask with whom you went?