the renewal for my dog Archie, an English Springer spaniel, increased by £ 150 in June to the sum of £346, I don't ever recall any discussion about this increase, Archie never had an ill day in his life until 12 Nov when we were wakened by Archies heavy panting, I took him to the vet as soon as they were opened and it was detected that his heart rate was over 200 and temp was over the scale, he was then taken to the vet hospital and put on the drip to stabilise him for further examination , the end result he had to be put to sleep , the bill came to £1,100, I then filled in a claim to the insurer, the reply was a total surprise ,they rejected my claim completely as he was over 8 Years old (No reduction of premium had been offered) the small print stated the a pet over 6 years would be paid out at 50% I would have accepted that , but to recieve a slap in the face is a bit over the top . another customer lost to them and I will relay this to my Neice who is a horse person as I will to a number of other Horse stables and riders around here.
English Springer Spaniel
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