Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.

The Pitpats are sent out once the full policy has been live for 30 days, plus 7 days for delivery. If you do not receive the Pitpat after 40 days total, please do give us a call and we can chase this for you.

If you have any questions in the future regarding your policy please don't hesitate to contact me.

Kind regards
Laura
Customer Service Team