AVOID! Didn't pay out and harassed with marketing phone calls/texts and emails

1

AVOID! Didn't pay out for our puppy on a 4wk 'free trial', despite the fact that we contacted them on the phone first.
Over the 4 weeks I have been badgered with marketing phone calls/texts and emails asking me to sign up.
Documents not sent in post like they said.

Breed

Labrador Retriever

Species:
Dog

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Posted: 28/10/2019
By:  

Hello James

Thank you for your feedback and review. I am glad that we have had the opportunity to discuss this matter with you directly and we do apologise that we have not been able to meet your expectations on this occasion.

If you have any questions in the future regarding your policy please don't hesitate to contact me.

Kind regards
Laura
Customer Service Team