Answer the telephone more promptly

3

I find the insurance expensive and customer services are hard to contact

Breed

Yorkshire Terrier

Species:
Dog

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Posted: 14/10/2019
By:  

Hello Amy Barter

Thank you so much for your positive feedback regarding your recent experience with us.

Sorry to hear that you have been unable to contact us. Our number is 03330 308 375 and we are here 9am until 6pm Monday to Friday, and 9am until 1pm on Saturdays. Naturally we are busiest during lunch times, however we still aim to answer all calls as promptly as possible.

I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.

Kind regards
Laura
Customer Service Team