It's pretty good

3

Recommended
by reviewer

Claims have been easily processed and communication throughout this very good. However have had a problem accessing my policy documents on line at one point and staff were not very helpful with this on that occasion. But otherwise pretty good to date.

Breed

Mixed Breed

Species:
Cat

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Posted: 29/08/2019
By:  

Hi

Wonderful to get your positive feedback! We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.

Please accept our apologies for the issues you have had regarding your access to online documents. If you have any questions in the future regarding your policy please don't hesitate to contact me.

Kind regards
Laura
Customer Experience Team