Insurance level was not what I had believed.

1

Recommended
by reviewer

Enquiring about illness cover for owner including hospitalisation. Local boarding for dog had very limited cover £5 per night instead of much larger kennel bill. Falsely told first three days would be disallowed. This corrected by subsequent phone call. No cover after hospital discharge although walking by owner forbidden by consultant.

Breed

Old English Sheepdog

Species:
Dog

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Posted: 20/08/2019
By:  

Good Afternoon Margaret,

Thank you for taking the time to provide your feedback regarding your experience with us.

We take all feedback very seriously and would appreciate the opportunity to speak to you regarding your review. Could you please contact our customer services team on 03330 308 375 at your convenience. We are open 9am until 6pm Monday to Friday, and 9am until 1pm on Saturdays.

Kind regards,
Rebecca
Agria Pet Insurance