My cat was insured for 3 years with Animal Friends when decided not to renew after lots of hassle/pay 2 excesses of £99 has he was seen by emergencyvet (out of hours)own vet so said it was 2 claims. Was going to charge to cancel so let the policy run to end of term when tried to cancel/not renew over phone was spoke to very patronising/rudely. The man wouldn't give his name. Disgusting service/company. Have sent a complaint but not holding my breath on anything getting done.
Mixed Breed Cat