Quick and easy site to use for this new company. Pleasant and helpful staff when contacted by phone. Pet insurance is £29 a month for my 4 yr old Lab. Previous company renewal was £95 a month without a claim in the last year. Answer from old company for increase was pets age and vet fees overall are getting higher!! Good to know the 24 months pre existing conditions with this company. Just hoping it continues with low premiums. Good luck with your new company.