I have all my pets with NFU including my beagle dog and my 15hh cob who have both had a lot of illnesses between them over the years. NFU have never questioned a claim and paid out very fast without any fuss. recently we lost our beagle and the customer services were so lovely even when I broke down on the phone trying to tell them what happened. they have paid out in full and helped us not worry about how to pay thousands of pounds in vets bills. I will definitely go back to them again if we ever get another dog in the future.