My dog has been insured by VetsMediCover for 3 years now. The underwriter seems to change every year but so far the service has been fine and the policy renewal terms reasonable (generally inflationary increases). However, this year I have received my policy renewal details and the monthly premium has increased from £35 per month to £72 per month. Yes - it has more than doubled.
This essentially renders the "lifetime" policy useless as it seems VetsMediCover, or Elite Insurance Company as the underwriters in this case, will simply increase their renewal premiums indiscriminately.
There is nothing unusual about my dog. He has a long standing skin condition but he is a normal boxer dog. The increase will place me under great financial strain one way or the other.
If the company fail to budge on this then I will take up the increase with the financialombudsman.
BEWARE. If they are doing this with existing customers they will undoubtedly do this with new customers once you are a year or two in and your pet has pre-existing conditions meaning that you are essentially tied to this policy.
I am disgusted.