Fast and easy to claim. Very polite, friendly customer claims representative. Claim reviewed, approved and settled same day. Excellent service.

Excellent customer service no fuss in payouts when genuine prompt response always recommend .

I had not been with this company very long-less than a year- when my poor fur baby got really ill. They paid out the claim(and it was not cheap) really quickly. Everyone I spoke to were absolutely lovely and caring. I would recommend this company to...

Although I couldn't print out the form the company was easy to contact and sent me one. Everything was easy to fill out.

I have just taken out pet insurance for Molly my 3 month old Jack Russell everything was arranged in minutes. Excellent service.

Submitted a claim at the beginning of December for a tooth removal caused by damage. No contact from Tesco on this, and I had to chase them for updates to then be told over the phone they had declined the claim. No formal notification from them on this...

Having only just taken out Molly's policy I don't have much to say but the company have been very helpful. I asked for my policy docs to be sent on paper and received them almost immediately.

Please do not touch this insurance company. They are full of promises and twist information to their advantage so they don’t have to pay out. Been a very upsetting experience.

Took weeks to receive money back. Bill was £285 and my excess was £120. I got £100 back as they had took off an extra money off for hidden fees. Spoke to customer services to cancel policy and he was extremely rude and obnoxious. Now with a more reputable...

In view of our puppy being so young and our cover only taken a month earlier we were worried there might be something “in the small print”.......
However, everything went through without a problem - brilliant service.