With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Paul
Posted: 23/11/2023
1

Pet Insurance
Having been very good reviews online for Animal Friends I took out a policy for my dog. All was well for a few months. However, unfortunately, she was hospitalized with a very serious, life threatening gastric issue. After 4 nights in...

Breed

Dachshund

Species:
Dog
By:
Kris Aikman
Posted: 14/11/2023
1

Do not touch. Haven't settled a claim since August. No reply to emails, can't get through on the phone, and looking at other peoples reviews, seems to be the same situation. Suspect they won't be in business much longer as one of their European arms just...

Breed

Dachshund

Species:
Dog
Insurer: Petplan
By:
Fiona Jacobs
Posted: 14/03/2023
1

AVOID like the plague - I have had two and a half miserable years with this company and have made multiple complaints about incorrect assessments all of which have been upheld. However even when these are upheld they fail to put things right and I have...

Breed

Dachshund

Species:
Dog
By:
David Goff
Posted: 06/12/2022

Recommended
by reviewer

5

Renewal came through and I did a couple of quotes with other providers. Phoned Many Pets and as a result am renewing for another year. Customer Service Representative was the best I had ever dealt with. No nonsense , looked carefully at my policy and...

Breed

Dachshund

Species:
Dog
By:
Debbie
Posted: 21/11/2022

Recommended
by reviewer

5

I had to take my puppy to emergency vet on Sunday. Paid vet & put in claim, which was very quick & easy, refund was received by next morning! I was very impressed with the fab service. Thoroughly recommended.

Breed

Dachshund

Species:
Dog
By:
Michelle steele
Posted: 02/09/2022

Recommended
by reviewer

5

Sadly I had to claim from Many Pets recently and went onto lose my dog. Many Pets were helpful, compassionate and completed my claim in a timely manner.

I wouldn't hesitate to recommend them to other pet owners.

Breed

Dachshund

Species:
Dog