Had pet insurance for my dog 7 years. Made my 1 and only claim recently of £115 and they found a way to avoid paying out. My start date was between the 2 receipts sent in (3 Months between receipts) so I had to pay excess for 2 years so basic they was getting nothing. They didn't even get the dogs name correct on the letter they sent.

My £25 a month I had been paying will now more than pay for her pain relief mediation.

Since refusal I realise now that she wouldn't have been covered for more things now because of her age.

1 star is far too good.

AVOID AVOID AVOID - THEY REALLY DONT LOVE PETS!!!!!