The Petpals insurance company is a very good company. I have insurance with them for my chocolate labrador Roxy since January 2016. Roxy was very ill in May 2016. She had pancreatitis and she had to stay in hospital for 5 days. Her condition was critical and very serious. After 5 days in hospital the final bill from the vet was £3600. I only had to pay £600 and Petpals paid £3000 ( my policy covers every condition up to £3000). I am really happy with Petpals and I can recommend the company to everyone.