Tesco Bank Pet Insurance

Ranked

#7
7 of 23 insurers by customers

 

Read customer reviews for Tesco Bank Pet Insurance who offer a choice of pet insurance cover from Premier, Extra and Standard pet cover for cats, dogs, kittens and puppies at least 8 weeks old. 

Each policy has fixed excess level options and Tesco Bank Pet Insurance includes as standard, a guaranteed discount for Tesco Clubcard members as well as unlimited access to experts 24/7 via free telephone or video call to VetfoneTM provided by Vetsdirect Ltd. This UK helpline is there if your pet becomes unwell or you need advice on any pet related questions or concerns. 

There is a guaranteed discount for Clubcard members. All you need to do is tell them your clubcard number when prompted.  Quotes are valid for 30 days. 

Some customers have found their customer services team to be helpful but some have had claims refused. It's always important to read the conditions and exclusions on any policy. 

Tesco Pet Insurance is arranged, administered and underwritten by Royal Sun Alliance Insurance Ltd. vetfone (TM) is providied by vetsdirect Ltd. 

Reviews

2.1
  • 375 reviews
  • Excellent
    22%
  • Very Good
    2%
  • Average
    3%
  • Poor
    10%
  • Terrible
    62%
Coverage

Premier
Tesco Bank Pet Insurance – Premier cover offers long term peace of mind for your cat or dog. Each year Tesco Bank will reinstate your chosen vet fees limit of £2,000, £4,000, £7,500 or £10,000 providing cover is made available to you and you renew. This means that if your pet develops an ongoing illness or a reoccurring illness whilst insured with Tesco Bank Pet Insurance, they won’t put a time limit on how long treatment can last. This applies as long as your policy is renewed, there is no break in cover and your premiums are paid.

Extra
Tesco Bank Pet Insurance - Extra cover is for those who want a little more from their insurance, so you can rest assured they have the extra protection they deserve. Extra cover includes vet fees of up to £4,000 or £7,500 for each eligible illness or injury, until your vet fee limit is reached. This applies as long as your policy is renewed, there is no break in cover and your premiums are paid.

Standard
Tesco Bank Pet Insurance - Standard cover helps provide you with peace of mind should your cat or dog need veterinary treatment for accidents and illnesses. Standard cover provides up to £3,000 for vet fees for each eligible illness or accident for up to 12 months from the first date of treatment. This applies as long as your policy is renewed, there is no break in cover and your premiums are paid.

Accident and Injury 

Tesco Bank Pet Insurance - Offers vet fee cover for accidents and injuries only, up to £3,000. Each injury is covered for 12 months from the first date of treatment or until the cover is used up, whichever happens first if your policy is renewed, premiums paid and there is no break in cover.  

Lost pet cover is included with Tesco Bank Pet Insurance - Premier, Extra and Standard cover, where they will give you up to £1,000 to advertise for your pet (including up to £200 which can be used for a reward).

Tesco Bank Pet Insurance may choose not to renew a policy. If they do, they will let you know in advance of your renewal date.

Your renewal price increases each year and if a claim is paid, the price you will pay next year can double. There is no limit to how much your renewal price can increase.

Excess

Choose an excess of £60, £120 or £200. Excess levels can increase as your pet turns 8 years old. 

For Standard and Extra cover, the excess for vet fee claims is payable only once per illness or injury. For Premier cover, the excess for vet fee claims is payable for each illness or accident each year.

For dog insurance third-party liability claims on property damage, £250 excess. If you choose a referral vet from outside the Tesco Bank Pet Insurance network, £200 of the referral vet bill will be paid in addition to the excess.

Age Limits

Pets must be at least 8 weeks old when cover starts, any pre-existing injuries and illness are not covered. Changes in your pet’s health, or behaviour or any illness that develops from these changes within the first 14 days of your cover start date are not covered. Certain breeds of cat and dog are also not covered.

Waiting Period

Exclusion Period – 14 days (Standard, Extra and Premier cover).

Additional Policy Information
Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Read customer reviews for Tesco Bank Pet Insurance who offer a choice of pet insurance cover from Premier, Extra and Standard pet cover for cats, dogs, kittens and puppies at least 8 weeks old.

Each policy has variable excess level options and Tesco Bank Pet Insurance offers as standard a guaranteed discount for Tesco Clubcard members as well as unlimited access to experts 24/7 via free telephone or video calls to vetfone™, provided by Vetsdirect Ltd, a UK helpline if your pet becomes unwell or you need advice on any pet related questions or concerns.

Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance Ltd. vetfone™ is provided by Vetsdirect Ltd.

Tesco Bank Pet Insurance Reviews

By:
Mrs Taylor
Posted: 20/03/2015
1

I am really disgusted with the poor service of paying out a claim. My dog has cancer and is being treated by an oncologist, at a practice over 100 miles away from our home. (my vet referred my dog there). This is soooo expensive, being in the thousands...

Breed

Labrador Retriever

Species:
Dog
By:
Janet
Posted: 03/03/2015
1

Have had my dog insured with Tesco since we got him at the age of two months old. There were no problems with the claims we made. They were paid out within about three weeks. However the premiums which rose gradually until he was about 8 years old then...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
jon harry
Posted: 23/02/2015
1

I have a 12 year old dog and been with this company for the same time he was diagnosed with diabetes a year ago and needs on going treatment my insurance has gone up from £55 per month to £95 per month almost the same amount that we claimed we have no...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Glenn Jones
Posted: 23/02/2015
1

Useless. Dog has been diagnosed with Epilepsy so thats him going to be on medication for life, wont be able to change insurers as it will be an ongoing condition they wont cover.

They are very very slow in any contact e mails we send normally getting...

Breed

Bullmastiff

Species:
Dog