Put in an honest-to-God claim for my injured dog. The claim was confirmed as genuine by my vet. Tesco's claimed it was an ongoing injury confirmed by their own in-house vet. I contacted them to point out that it was not an ongoing injury but was disbelieved. My vet then wrote direct to Tesco Insurance confirming that the injury was NOT AN ONGOING INJURY. Tesco's refused to reconsider. The bill was not enormous (£340) but having been called a liar and then having my vet's assurance discounted I no longer trust them as pet insurers. I've cancelled my poicy and would strogly advise anyone to avoid them