my insurance company changed to petwise i had to go with them because my bog was older than 8 years he now has a heart prob and is now on medication i have to phone 3+ times to chase up claim and my vet has to keep sending dogs medical history 3 or 4 times each claim and how i have to pay the exess a second time because my insurance has continued into a new year but it is not a new claim and it does not reset claim amount and also my payments have doubled