Have been paying petplan insurance for our West highland terrier for 11 years without making a claim. I pay £39 per month for cat and dog. Dog developed a skin condition about a year ago , after several visits to the vet decided it time to claim on petplan. Over £200 pounds spent. Petplan say we can not claim anything as this has been going on for over a year.
I just want to know why I have payed several thousand pounds to petplan and they refuse to help. Not a penny towards what we have paid to the vet.
Take my advice do not use this company and wast your money.
West Highland White Terrier