My dog was diagnosed with cancer at 8 years old. Checked my policy thinking we had £4000 of cover only to find it was £1000 per condition. Ended up having to fork out over £4000 of my own money seeing they only paid £910 after excess. My dog was 9years and 2 months old when he died. They wouldn't even pay towards his cremation as he has passed the 9 year mark. Best of it was after he died and I cancelled policy they sent a letter saying I owed them another £6. Total joke.... Avoid at all costs!!!