I recently received my new policy pet insurance increase for my 6 year old cat that I have never claimed for, it has gone up so so much started at £10 a year now its £36 a year. When I rang them to complain about a £10 a month increase in a year they told me its because I claimed in 2015. I told them I have never claimed they told me I’m wrong. When I took the matter further they said oh yes we made a mistake you haven’t claimed. But when I said that’s why my insurance has gone up they said no. I feel like Tesco is scamming people. Also they said I might have to wait 20 days for the complaints department to call me. It’s disgusting. Stay away from this policy. DO NOT GET CONNED LIKE ALL OF THE OTHER PEOPLE ON THIS SITE ARE BEING. TESCO YOU NEED TO READ YOUR REVIEWS.
I went on line with Tesco to see what they would charge with all the same details and the best policy came out at £15.77 the policy I’m on came out at £9.32 a month, how can they justify charging me £36 a month ????????
It doesn’t pay to be loyal. Change insurance every year if you have never claimed ............. It’s a JOKE
Domestic Long Hair