My policy was passed to Petwise a few years ago by my previous insurers, I had no choice. Initially the cost was in my opinion competitive, but over the last few years the cost has increased beyond belief. Admittedly my dog is getting older, now 10 years old, but a circa 50% increase for the third year running forced me to cancel the policy. When challenged I was told it was the underwriters and nothing they could do, also the fact that we had claimed last year. For the years I didn’t claim they still increased the policy, so they are in a win/win situation. Personally I would never consider this company for pet insurance again. There are plenty of better companies out there to choose from.