Really happy to start with them, but our premiums have QUADRUPLED in the last 2 years. Total rip off merchants. Yes we have made essential claims, but they have upped the cost so much I think they actually want us to leave. Unbelievable. Avoid like the plague, we signed as prices looked good. They are liars.
Breed
Maine Coon
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Cat
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Totally agree with your comments, they have had our claims for weeks now and are using as many delaying tactics as possible. I t was only when we registered an official complaint that we were told there is a letter and cheque in the post, apparently, WITH NUMEROUS DEDUCTIONS??
What is the point in filing in a claim form with BACS transfer details on when they allegedly sent you a cheque? (more delaying tactics??)