Had insurance for my Yorkshire terrier since he was a pup. Unfortunately I had to have him put down just before he turned 6 as he was diagnosed with k9 dementia. Put a claim in for the cost of pet and euthanasia costs and never heard anything. Chased them up and was told I would receive a call in two days. Two weeks later and still nothing. Phoned them again today to be told that I cannot claim as it's classed as aggressive behaviour and that's not covered in the policy. Just yet another company who's happy to take your money and when you try to claim back a small amount of money they use a get out clause in the policy.
A complete waste of money, time and effort. I'm glad my other pets are now with a much better company now and not with these .