I have had my beloved pet and his insurance, since he was six weeks old and he was 15 and passed away this week. In his lifetime I have only claimed twice for low cost vet treatment, Petplan continuously put his premium up, the policy started at £20 and ended at £95.02, after writing complaints and being told they believe it to be acceptable to raise yearly premium over £10 for one year due to vet inflation and the age of the dog. Nothing changed, I called to advise them of my pets passing and they cancelled the policy without so much as a sorry for your loss. My advice to all us to not take out their policy and put money away instead.