I actually was impressed with them at first, they paid all my claims without any queries. However each year my renewal goes up an extreme amount and this year it has gone from £69 to £100 a month and my dog is only 7 years old. This is extorniate and I will have no choice but to cancel my policy as I can't afford this. Don't know how they can justify these costs, my policy started out at £26 a month :@