I have been paying insurance for my cat for the last 6.5 years. Never claimed. He had a cyst just under his eye which was distorting the rim of his eye. This was removed and claim submitted £416. Surprise surprise as not cancerous not covered. Classified as skin abrasion, declined claim. I am a pensioner and this was a lot of money to me, very upset. Looking at all these reviews this co needs investigating. They are cone merchants. I will be insuring with another co. don't use them!!!!
Breed
Domestic Short Hair
Species:
Cat
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I am a widow too and was conned by these insurers. For 5years I paid approximately £20.00 and didn't make a claim in this time. My bichon frise had to have an operation for a Cruciate Ligament Rupture, and it cost £3,400.00 and Pet Pals Direct said they would NOT pay out as they said it didn't cover for this treatment. I strongly feel that this Company needs to be Investigated as I feel that I have been totally duped. They should not be able to get away with these practises.