I cannot comment on Tesco claims service because my dog is in good health. What I would like to do is pass on a comment on is the annual increase in charges.
My dog is 10 years old and fortunately in good health. I have been with Tesco Premier package for the last 9 years. Last year I had to cancel and renew my policy to get the same price for considerable less than the renewable quote. This year my policy increase was just over 41%. Unbelievable, I Have made no claims.
Upon my telephone call I was offered a 5% reduction on the renewable quote.
Whilst I except some sort of increase I feel that 41% was very unreasonable. In order to reduce the amount I had to considerable increase my access.
Shame on Tesco for treating loyal customers with unreasonable increases.
Toy Mixed Breed (1 - 10 lbs)
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Same issue here. They are happy to sell you an umbrella when it's unlikely to rain but as soon as clouds appear make sure it's not affordable. Terrible!
Same has happened with our renewal this year for our cat. Last year we increased the excess to £300 which lowered monthly premium from £100 to £60. This year premium has increased by £25 per month which means we would have an annual premium cost of over £1000. Spoke to an advisor who said they could not give me any discount due to our pets' age, cost of vet fees in our area and the fact he is a pedigree! Obviously not staying with them.
Tescos are a disgrace! Mine has gone up 30 pounds this month who wants to pay 90 a month! Shame on you tescos