Direct Line Pet Insurance. Do not believe the hype, They will do anything they can to avoid paying!!! My Veterinary Surgeon and the view of the Drug manufacturer have been declined by a veterinary nurse at Direct Line!!! When my vet asked to speak yp a vet at DL she was turned down as "we do not employ vets". If you have a policy with them then I suggest you cancel now. Please, Please make this viral and post to all your friends an d ask them to do the same. Many Thanks