Very very poor service. Four months on from having submitted a claim (£280) we are no further. Each time I call they tell me there is a delay/backlog. In early September I was told it had been assessed and approved, just needed signining off. Today, (October 6th) I phoned again to be told that it was still waiting assessment from a 'Vet Nurse.' Now on a 'priority list'.
Breed
Pointer
Species:
Dog
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Only 4 months? We have been waiting at least 18 months, and now they want to deduct 140.00 because dog is over 8 now. He was 7 then.
I agree...use a well known company