Absolutely avoid this company - they take so long to pay - it's a good job we had the money and are not desperate for it. I feel terribly sorry for people who have had to pay out and have to wait for their money to be reimbursed !! I called them 2 months after my dog had his op for an update and was told 'we are waiting for a manager to sign your claim off' , I called today 30/9/16 and was told 'money will be in your account 10-15 working days' , absolutely apauling customer service. Please people avoid this company - my dog over 10 have to pay 20% of claim and £150 excess!!
Medium Mixed Breed (31 - 59 lbs)