I would certainly not recommend this insurance company. Their renewal policy is very dubious.
After my first year the premium increased from £14.43 to £17.89. However, the direct debit claimed from my account was £22.77. After a phone call to them I was told it was the 'optional extras' I had been charged for! No request from me was needed to include these.
The very helpful lady then told me that she could offer me a special discount and reduce my premium to £14.67 per month for the same cover.
Really? So one phone call reduces my direct debit from £22.77 to £14.67 for exactly the same insurance cover.
Not sure I trust this company. Surely, they should be offering the very best policy, at the best price, without me having to complain first.
Small Mixed Breed (11 - 30 lbs)