Their insured for life is a complete lie. Had my policy for 5years and up until now I have recommended this company. However, i have just had through my dogs renewal, policy premium more that doubled but even worse is they have limited the cover available for a pre-existing irritable bowel condition. I would never have taken the policy if i had known they would change the insurance conditions. At 9years old I have no chance of finding affordable cover for life for my dog. I am now telling friends and family to change companies. I have taken this up with the financial ombudsman.
Labrador Retriever (Yellow)