Recently I found a lump on Cally's neck. To cut a long story short, thankfully it was a benign tumour. Paid the £75 excess direct to vets and they sent off claim form, our 1st ever claim and thought that would be the end of it. How wrong was I. Our vets and I received a letter saying they wouldn't pay out. It wasn't on their list of illness etc. IF IT HAD OF BEEN CANCER they would of paid out. AS IT WASN'T CANCER THEY WONT.
Medium Mixed Breed (31 - 59 lbs)