SAINSBURYS will do anything to avoid paying a claim. 'Your dog's complaint relates to a condition encountered before purchasing the policy. 'Lies of course. The latest tactic? 'Your claim (sent weeks ago) may be in the post room and we are not allowed to access it. How about "I'm passing onto a colleague in case I give you incorrect information...and then...we have not received your claim it must be lost in the post'....Avoid this company (Allianz) at all costs..they are the worst bunch of sharks we have ever had professional dealings with....